mercaware CRM
mercaware®DE · ENRequest a demo

Home / Modules / CRM

Module · CRM & Addresses

Contacts, campaigns & sales in one place.

Company and personal addresses, classification, campaigns, opportunities and call documentation – integrated with follow-ups, appointments and sanctions/KYC screening on customers and vendors.

Address managementCampaignsOpportunitiesLists & labelsKYC-integrated

Features

From contact to close

Addresses, sales, campaigns and call notes interlock – and connect with follow-ups and the compliance screening.

Address management

Company, personal and additional addresses with lookups and company/person gating; address list and selection.

Classification

Address types, industries and segments, categories, territories, VIP assignments and central purchasing.

Sales & opportunities

Quotes, orders and projects; opportunity attributes such as competitor, loss reason, forecast and status.

Campaigns

Campaign management, types and addresses; verify addresses.

Labels & distribution

Label printing, distribution lists and groups, companions as well as products/machines per customer.

Reports & call notes

Reports, contacts and call notes; integrated follow-ups and appointments.

Address→Classification→Campaign / opportunity→Quote / order→Call notes→Follow-up

In detail

Selection, forecast and compliance

Address selection
Powerful selections for distribution lists, campaigns and reports.
Opportunity pipeline
Competitor, loss reason, forecast and status per opportunity.
Campaign addresses
Assemble target groups, verify addresses and evaluate campaigns.
Products per customer
Installed products and machines (machine type) documented per customer.
Follow-ups & appointments
Every contact stays in view with deadlines and appointments – nothing slips through.
KYC integration
Sanctions and terror screening directly on customers and vendors, incl. beneficial owners.

See the CRM in mercaware live.

From address selection through the opportunity pipeline to the campaign – integrated with follow-ups and compliance. In a personal demo.